Runwal Group — Refund of token amount 50000 rs

Please note that myself shreekant wagh visited runwal forest on 14th dec 2021. sales manager - yash jain and sales head- Nitin bhandari iinsisted us to swipe token amount of 50000 rs
I paid 50000 rs by using.I paid using phone pay app from my bank as I was not having ATM at that time with me
But due to some personal reasons i was not able to proceed further. I wrote a mail for cancellation followed by telecom with mr yash jain /nitin bhandari and nitya menon sir but nobody reply even single mail from last 7 day and they are saying nitin bhandari (sales head) is on leave

I am calling yash jain and other they are saying we dont know procedure and how to do cancellation and nothing else

I have attached booking form and copy of payment for reference.

Till now no refund no reply from anyone.
Kindly process my refund.

shreekant wagh