Runwal Group — Runwal Bliss Kanjur Marg (E)

Address:

Mumbai

I booked a flat in runwal bliss project tower E and paid 10% booking amount.The post booking team or the CRM is where i am having the worst and pathetic experince .They shared with me the agreement copy which was full of errors my flat no. was wrongly mentioned.The amount paid till date was wrongly mentioned and had a less calculation of 40K. futher alos i had to made one change in the agreement to which they said this is not possible and it is RERA approved and all.I feel the agreement copy is more of bulder friendly and protects the rights of builder. i just wanted to add the staement "Builder /Promoted is agreed to sell the flat to allotee on ownership basis'' as no where the word ownership is mentioned in their agreement.This the CRM team rejected. I wish i had a look at their agreement copy during the booking time.No the executives have not shared the correct agreement copy with me and pushing for payment of balance 60% payment orelse i will be levied penalty.They are not receiving my calls, cutting my calls saying they are in meeting their stamp duty agent is also not responsding.i feel like trapped and helpless an never thought i will have to go through experience post booking my flat.Wish Runwal CRM team would have been more professional.