Runwal Group — Token Money Refund- Runwal Gardens. | |||
I booked flat at runwal gardens at tower 14 flat no 2308 at runwal gardens on 08/11/2020 by paying 1% booking amount of Rs 38420 plus GST. While booking we clearly informed their sales person Aniket and their inhouse banks that we will combine mine as well as my father's income for loan and my father's retirement is in 2022, and if loan not possible we will cancel our booking and take refund of booking amount and Axis bank executive assured us in from of runwal gardens sales person that your loan will be sanctioned within 15 days but they rejected the application several times saying my salary is transferred through IMPS and my father's retirement in 2022. After several rejection we informed about the situation to runwal's loan department team Mr. Atul Malusare and Mr. Harvinder, they submitted our loan application to various bank but even they rejected stating same reason as axis bank. So after all this frustration, we visited the site for booking cancellation and told to refund our booking amount but we were told that runwal have no refund policy which we were never informed earlier by sales person while booking ever after explaining all the details. Now are are continuously trying to follow up with Dashraj & Usha for refund, but they dont bother to pickup our call nor revert back. Was this information helpful? | |||
Runwal Group customer support has been notified about the posted complaint. | |||
Add a Comment | |||
7%
Complaints
250
Pending
0
Resolved
18
+91 22 6113 3000
Runwal & Omkar Esquare, 5th Floor, Eastern Express Highway, Sion (East), Mumbai, Maharashtra, India - 400022
View all Runwal Group contact information
Post your Comment