Sahara India Pariwar — FD A/C NO. [protected], RD A/C NO. [protected] (Name of My wife i.e. Arti Sinha)

Address:

Mumbai City, Maharashtra

Sir, maintain the captioned accounts with your Barbigha Branch (Branch Code 1331). My FD Accounts has matured. I had gone to the Branch on 19/02/2015 for mature withdrawal of my FD and pre mature withdrawal of RD Account. After visiting the Branch I came to know that the Branch Manager was on leave. Thereafter, I met the Acting/Officiating Branch Manager, Shri Rajan Kumar Singh (Employees' No. 16779) and discussed the status my FD and RD Account with him. I expressed my wish for mature withdrawal of the FD and pre mature withdrawals of RD Account.I told him that I don't stay at the village. I stay at Mumbai. I was indire of need money and I had to return to Mumbai, the next week. He told that both will be taken care of.. I asked him regarding deduction of TDS as advised by my agent that TDS will be deducted by Branch.Now there was some confusion regarding TDS to be deducted on the FD RD account. Mr. Rajan told me that TDS will be deducted on both RD and FD Account irrespective of the amount of interest accrued/paid on both these accounts. He further told that Sahara India deducted TDS even on Rs. one paid as interest. I told him that as per the existing rules and regulations of IT Act TDS is deducted when the amount of Interest accrued/paid in a financial year exceeds Rs. 10000.00. Further, interest on RD account is not to be accounted for while considering TDS. Mr Rajan told me bluntly the his company does not believe in these IT Acts and If I needed any clarifications I should knock the doors of the company. I told him the you are a representative of the company and you out to reply to my querries. I told him to give the things in writing to me. Then, I given my application with relevant paper of FD and RD, which refused. He repeatly told that if I needed any clarifications I should go to the company. He told me he was least bothered about a depositor like me who maintained Rs. 10000.00 or 20000.00 deposit and such depositors were considered worthless by him. He used abusive language and his behaviour towards me was absolutely deplorable. He passed demeaning and derogatory remarks on me. Such a behaviour on his part is to be construed as gross misbehaviour. He threatened me of dire consequences and further told me that I will have to hospitalised, I will be beaten up in such a manner. At last before my leaving branch he threatened that now Sahara India Barbigha Branch will never make payment you STR and RD amount. If you have any complain you can go anywhere. I don't fear anybody. I request your goodselves to look into the matter and take the strongest of action against such erring staff member who is tarnishing the image of your institution. Yours faithfully, Rajesh Kant Prasad [protected] [protected]@gmail.com B-602, Neelsidhi Atlantis, Plot No. 49/01, Sector 19 A, Nerul (East), Navi Mumbai - 400706