Samco Securities — Wrong order executed by back office team

Address:Mumbai City, Maharashtra, 400013
Website:samco.in

Today i called the back office team for a bracket order of crudeoil mini buy 25 lots at market price[protected] and asked for put sl of 50 points and to set a target of 100 points . The order was confirmed by the back office associate and 25 lots crudeoil mini buy at 2541 but in the evening the same order was exited at 2577 while i told them to exit at 2641 . Hence i have to bear a loss of 64 points in 25 lots . For this i called back office and asked them for clarification they said that it was software mistake. Now i am going to complain against samco in sebi, consumer court.I have full recording of all the conversation as a proof. I request all of the traders not to choose samco as they are mishandelling the customers account and their service is very poor.
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