[Resolved]  Sands Shopping Hub — No Product or refund money received

Dear Sir, I am Biswasjit Sarkar from Baneswarpur, West Bengal.On 2nd July, 2014, I have ordered some product ( HCL Tab, Watch, Bag with an assured gift HP laptop) OF Rs 6999.00 and after that they deducted my money again RS 4999.00 without my knowledge. On 5th July, 2014, I received an email from the company with different products. So I cancelled my order and I send an email to the company CEO and I again received an email for cancellation. Now they are again asking to pay Rs 2000 to get my refund. I have already lost 11988 Rs. I did not get any product or i did not get any refund till date. Please help me if possible to get my money back. Description of debit from SBI A/C No. [protected] 1st 02-July-14 POS PRCH-POS[protected] Sands Info system_PayTm SBIPG-- 6, 999.00 2nd 02-July-14 POS PRCH-POS[protected] Sands Info system_PayTm SBIPG-- 4, 999.00 (Without my knowledge)