[Resolved]  Sanitizo — Fraudulent experience with sanitizo

Address:Karol Bagh, New Delhi
Website:sanitizo.co

I have ordered 4 In One, 3 Speed Setting Body Deep Muscle Massager.
Transaction details are as follows
Transaction No. [protected] for Rs 1709.00 done for Bomofy has succeeded Team PayU.
I am not getting it that I have made the payment on
https://sanitizo.co/muscle-massager
I have received the mail saying
For any product/service query, please contact Bomofy.

I haven't received any intimation of payment or delivery details on browser.
Also I tried to call on costomer support contact number displayed on website but the number is not reachable.
Contact number as displayed on website https://sanitizo.co/muscle-massager i.e. [protected].

How can someone expect from this moment from an Indian like me to trust on Indian so called no matter even if they are fraud or genuine small companies.

Also note that I came to this site from adds by Google. So is this the Google is promoting fraud companies on their YouTube platform to make money only.

This is the contact us details on the said website in complaint.
sanitizo.co provide the best customized luxurious products to our online customers at very affordable prices. We have a team of young Entrepreneurs having years of expertise in creating and selling the best customized products tree that suit your expectations, needs, and style. We have the motive to provide your home a guaranteed decoration without Compromise.

Unique Products with Beautiful Designs
Affordable Pricing
24x7 Customer Support
Live Chat Support
Secured and Fast Shipping
If you want to know more about us or have any specific question that it is not on our FAQ page, Do not hesitate to Contact Us.

[protected]@sanitizo.co

[protected]

Address and mail is as follow.
Karol Bagh,
New Delhi

[protected]@bomofy.shop

How can we sort out this please let me know.
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Jan 6, 2023
Complaint marked as Resolved 
Akshay Dange here to update my complaint or you can say came to take my word back. I have received wrong order after 17 days so I have went through other comments Found this one helpful "M Murali Nadiger Oct 27, 2022 Same for me.. Paid online no order details over mail or text.. Their support number doesn’t exist, mail to [protected]@sanitizo.co bounced.. However I found another mail id [protected]@www.sanitizo.co for which able to send mail.." Yes I have received call today and in just 10 minutes after my query is resolved and I received my payment back to my account. The caller from support team also called me back to confirm that I have received payment which they sent me. Also as compansation for the same the product which they sent me mistakenly has been asked me to keep it for my self. I appreciate support service provided by caller name Ritu ji.
Complaint comments 

Comments

Akshay Dange here to update my complaint or you can say came to take my word back.
I have received wrong order after 17 days so I have went through other comments
Found this one helpful
"M
Murali Nadiger
Oct 27, 2022
Same for me..
Paid online no order details over mail or text..
Their support number doesn’t exist, mail to [protected]@sanitizo.co bounced..
However I found another mail id [protected]@www.sanitizo.co for which able to send mail.."

Yes I have received call today and in just 10 minutes after my query is resolved and I received my payment back to my account. The caller from support team also called me back to confirm that I have received payment which they sent me. Also as compansation for the same the product which they sent me mistakenly has been asked me to keep it for my self.
I appreciate support service provided by caller name Ritu ji.

Can i have their number please and also the email

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    Karol Bagh, New Delhi
    India
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