Sanofi India Ltd — not working all star device

Address:	600118
Website:	[email protected]

Allstar device in batch no.01b073 purchased @ chennai - medplus on 3/5/2018 vide rt. No. Rtnmm[protected] my wife is a cardio & diabetic patient who taking lantus insulin -25 in morning before food. There is 250 unit stocks in the cartridge. The device is faulty, insulin did not come out from the device. So, to day tiffin taken without consuming insulin. By this reason sugar level increased to day. To control sugar level, insulin must be taken to-morrow. Since the allstar device is having 3 years replacement warranty, kindly arrange for the replacement the same immediately