Savaari Car Rentals — severe service issues | road accidents and being cheated

Worst, horrible and pathetic experience..
1. Booked a cab for one day outstation visit to nandi hills from bangalore
2. We met with a horrifying accident when the bonnet of the car (Innova) suddenly ejected while the car was at 70 kmph speed and it crushed the complete front wind screen of the vehicle. We were traumatized (I was travelling with my family), the car provided to us was not serviced properly to ensure to avoid such kind of faults, while on road.
3. The driver arranged another car, innova with registration number ka-42 9247 and we carried on with our trip (In the beginning i appreciated savaari for the support)
4. The next driver, while driving the car on highway and inside the city was constantly busy talking over his phone
5. When we raised an alarm and requested him to not to talk over the phone while driving what we got is really shocking
6. The driver said, he don't know us, and prior booking we should have informed him that he cannot talk over the phone while driving, and he kept on hauling on both o[censored]s. We were insulted and he threatened us to pay the balance amount, and mentioned that he is not from savaari and was locally arranged and i had to leave him since he is having another booking, although i have booked the car on kilometer basis. Moreover, when we asked him to stop at traffic police station for his misdoings, he said, he will drop us and then we can visit any police station.
7. Later, what i found is pathetic, when i started communicating with the call center, came to learn that, the second car was provided to me locally by the first driver and was not in the records of savaari, horrifying..
8. The call center was however busy collecting the balance payment from me, as within minutes they sent me the payment link and i payed but both of these drivers kept me harassing over the phone
9. I had been cheated, and i demand 100% refund as compensation from you.

Details :
Date of travel : 24th february 2019
Person travelling : self, my spouse and my kid (6 yrs old)
Trip details : one day outstation trip from bangalore to nandi hills and back to bangalore.
Trip id : s[protected]
Total amount paid : rs 3596/-
Savaari contact details :[protected]

Regards,
Ayan.
+91-[protected]