Savaari.com — savaari.com are big cheaters:reservation id-3561971

Address:Bangalore, Karnataka
Website:www.savaari.com

Dear Team
We had very pathetic experience with savaari services from bangalore to coorg. Driver misbehaved and abused us continuously in local language through out the trip and misguided us about every location timings. This driver misguided local office by providing wrong timings &extra kms and generated Wrong bill from his end and no help was given to me despite calling the customer support call center. Driver purposefully delayed on the first day as he went missing for 20 mins at a stop we stopped for tea break on first day of the trip. Due to this we reached our hotel at 10.15am for which extra driver allowance was charged.
Toyota etios was promised and accordinngly I was charged but swift desire was given. Ac was notworking, no wifi&music and cab was not clean at all. Driver was very rude and unprofessional, discourteous. he was only concern about covering the kms . He was driving too rash &becoz of his reckless driving
We had a narrow escape near Mandya while returning back to Bangalore. Major accident was averted as another car collided with other because of his fault.
You guys are concerned with making money and no effort is taken for customer convenience and good experience for customers. We were charged abruptly. Will not book through savaari again and won't recommend it to anyone. If action is not been taken against this event and the driver and if extra money charged to us is not refunded we will file a complaint in consumer court and also post this terrific incident on all the social networking sites. People should also know what you do to your customers that too after charging premium.

Abhishek Ranjan
[protected]
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    Bangalore
    Karnataka
    India
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