SBI Card — charge late fee and finance charge without any reason.

Address:

24/7 Bharathiyar Nagar Alagappan nagar Madurai

Dear team,
I have some questions about past 3 months statement and some transactions.
March statement : 21287 (Including emi) payment done : 21024
Shortage amount : 263
You guys are charged finance charge for 263 on 18% in my next bill is 739.63 (What is this?) for previous month bill there is no shortage amount. Full amount paid.)
April statement: 2553 (Including emi)
Payment done: 2553
Shortage amount : 0 (You guys are charged 25 rupees for finance charge.)
May statement: 945 (Including emi)
Payment done: purchase reversal from amazon rs.9999 dated 25th amazon that time my account balance is rs. -1450 (Approx.)

But[protected] you charged late payment fee. 400 and 72 tax.

Past three statement i never made a late payment. You guys are charged. Kindly clarify it orkindly reverse finance charges amount and late fee.

I reported my card was blocked but you guys are never responsible for that to re despatch my card. Due to covid issue courier partner will not delivery and they have return to you. I manage sbi card account without credit card from 28th march.

I have hdfc and icici cards also. I never face like these poor service and scammy charges.

Kindly reverse what are overcharged from me and guide me to deactivate the sbi card. I never want your card. You guys are cheated and charged hidden charges. There is no clear information during this period.

—
Jeeva vj...