SBI — refund wrong credit

On 14th feb 2019 at 9.30pm i was making online payment of tatasky d2h recharge and on completion i received message from the sbi stating your transaction was successfull but tatasky d2h got deactivated saying that they have not received any payment. On scrutiny, it came to understand that the payment had gone to naukriaim info tech pvt. Ltd. Of a transaction of rs, 220/- vide reference no. Igafknpzv8. I have not visited your site for payment. How come the payment went to your account i don't know. I hereby request you to revert back the payment to my bank (Sbi). The said payment is wrongly credited to your account, which you please revert. Plz revert at [protected]@gmail.com
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State Bank of India [SBI] customer support has been notified about the posted complaint.
Feb 18, 2019
Updated by Smita_sbi
Sir/madam
3 days already have been passed.kindly let me now the timeline . when i will get back my money
Regards
Feb 26, 2019
Updated by Smita_sbi
No response received so far.my SBI home branch also not received any notification from your end.kindly arrange for the refund at the earliest.
Also plz share ref.no of complaint which is forwarded to sbi customer support, as mentioned by you
Mar 06, 2019
Updated by Smita_sbi
Complaibt yet to resolved.no response received for my queries.please expedite
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