| Address: | New Delhi, Delhi, 110029 | | Website: | www.servify.in |
My oneplus 5t 's screen got cracked and when i sent it for repair on 22/11/2018 and i got a call from oneplus team that the device was not covered and i will have to pay inr 8500 and will have to sort it out with servify. When i called the servify customer care today around 1300 hrs i was told that as i did not activate the accidental warranty it will not be covered however when i told the customer service rep that i had activated the service and on the app it showed that the device is under warranty then how is it not activated, then i was told that the app should have showed accidental warranty active and if it did not show that i should have call their c. S team. When i asked to speak to their supervisor/manager i was bluntly denied.
If it was not activated then why would it show device under warranty so finally i will have to bare the repair cost inspite of paying these thugs inr 2200
These people are frauds, and their customer services is absolute #. Was this information helpful? | 
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