Servify Complaints & Reviews

I would like to register my complaint here that Galaxy A20 32GB handset has been traded by using my email id.
Whose reference no. is: ES-9VAXGF3BD
Contact Number: [protected]
Place Rajnandgaon

Please take action on this person...

We called about a screen repair that would have been a same day service if the repair center wasn't 3 hours away. We opted to mail in the phone. We mailed it on 2/16/23. It was signed for at the repair facility on 2/17/23. I received an email on 2/20/23 that they had not received the device and repair was canceled. It took a week to get someone to respond to my email. I had tried placing calls daily, only to be on hold for hours. Well, like...

I raise a complaint for my mobile repairing on 24th may.on 25th may my phone is picked up and send to service center.
but till now my phone is not delivered to me. i contact with both servify and samsung but they both are blaming each other.
please resolve...

I have opted for AirPod extended warranty in this portal, they have not send any confirmation and aggreement copy too to my register email id [protected]@icloud.com . When i go for claim my warranty through apple, they are asking me the Agreement number / copy which i suppose to receive from Servify.me. When i reach servify, they ask me connect apple customer service . Without agreement copy apple is not supporting my request. When i email them...

November 2019 purchased a 1 year extended warranty for a phone.
Supposed to cover electrical malfunctions and extend manufacturers warranty.
Phone started smoking while being charged by the manufacturers charger Mar 2021.
Reported issue to Servify for warranty coverage. This company has tried to twist every line in their contract not to pay out a warranty claim, they quoted:
(Fortuitous events; including, but...

I want to cancel my Extended warranty plan, as I am not satisfied with the Terms and Conditions.
As per our telephonic conversation with your executive team, I learned that this plan does not cover screen replacement of my registered phone.
Scopes of services that are included is not clear/definite, whereas the list of services that are excluded is very long (which means a customer has nothing to receive in return despite paying...

PLEASE FOR ANYONE THAT IS INQUIRING ABOUT THEIR SERVICED DON'T BUY THEIR PRODUCT. FIND A LOCAL PLACE, THIS IS NOT WORTH IT. HAD TO RESCHEDULE TRIP DUE TO THEM LYING ABOUT WHEN I WOULD GET MY PHONE.

I originally purchase the warranty for my Oneplus 6t directly from the Oneplus website back in 2018. My phone took a fall recently that shattered the back glass, so I gave them a call they guided me threw the steps necessary to ship...

Hi Servify,

My Service Request ID ZNWWT3K9G0

I am writing this email to bring the kind of service the servify team is providing. I hope this is escalated to the right management people like @Prateek Hak or @Bharat Jain. I have raised a repair request on 8th July 2020 and my iPhone XR was picked on 12/07/2020. I am waiting for my phone for over a month now and there isn't any response from servify ever, every...

Acknowledgement number 3iagi362mw dated january 7, 2020. My phone is very much under warranty until august 11, 2021. My op6 was purchased directly from oneplus india online along with 2 years extended warranty as 1 year's manufacturer warranty. Apparently their extended warranties are passed on to servify through oneplus only. January 7, 2020 i was on the call and suddenly the call got disconnected and i was shocked to discover a dead phone....

28 dec 2019 muy device pickup by courier agent
31st dec 2019 delive to servify noida
3jan2020 i paid my charge
3jan 2020 device repair complete
Fedex way bill no alot 3 jan 2020
Afer this 4 days passed fedex says your package not handover by servify
How much time you take after repair device to handover fedex
Overall 10 days passed but i dnt get my device.
My mail id is
Jitin....

I have raised a repair request for my iphone to servify india as part of vodafone iphone forever plan on 29th nov. My request no is lb2wrp0x68. My phone was collected on 30th nov and after numerous follow ups the status was updated as - device received at service center. There was no update after that and i called up customer service invariably everyday and there are just simply harassing by saying u will get an update which never happened...

I have raised a repair request for my iphone to servify india as part of vodafone iphone forever plan on 29th nov. My request no is lb2wrp0x68. My phone was collected on 30th nov and after numerous follow ups the status was updated as - device received at service center. There was no update after that and i called up customer service invariably everyday and there are just simply harassing by saying u will get an update which never happened...

Hi my reference id: sq6wruugs5. My iphone xs max 256gb phone was picked up from my place on 18th november by pandu kumar ([protected]) and it is not yet delivered to service centre, customer care always say that please wait for 24 hours i am following up with them from a long time but i am not getting any resolution they are not helping me to get the issue resolved. The service centre is only 6km from my home and they are not able to deliver...

I had went to oneplus service center that is near my office for screen repair of my oneplus 6t device on 5th nov'19. They said i can collect the device within 2 hours as device will be repaired by that time. Since i was busy i asked if it could be delivered since my office was only 1 km and i was very busy to collect. So they suggested to go through servify pick-up and drop facility through oneplus care app. I called servify help center and...

They lost my brothers one plus 6t. Which i gave them for repair.

First there 9 days delay in repairing the phone
Then after repair i even paid them the repair charges... And then few days after delays they said phone has been dispatched. And gave me courier number. But tracking showed no progress

Then after few days later agent from one plus said they lost my phone (Has gone missing or misplaced) during...

My self sukhchain singh from amritsar punjab my case number is 60fpicqr8q i i raised case 05 september 2019 now is 26 september 2019 it too late to repair phone their is no update about process try many email call to getting updates but no response from servify i already paid amount of repair i didn't have any phone backup email id [protected]@gmail.com...

I had purchased oneplus device on 1st july, 2019.. And also purchased servify protect plan through oneplus website yesterday july 22..

So i downloaded oneplus care app and got to 'already purchased plan' banner option... And entered device date..

Then i entered activation code which i got in email and sms... But unfortunately it showed 'this code is invalid error'

Kindly resolve...

I have sent my 10. Or g 32/3gb model (Go grey) to servify inorder to get my broken display repaired on 10/12/2018 via bluedart courier services.
The reference code for repair request is :gv7l2a1cwm-r
I had received a call from their service center on 22/12/2018 saying that the repair amount to be paid was rs 2695/-
But they haven't started the repair of my device till date. I do not have any backup phone or standby devices...

Pathetic customer service.
In have been trying to get my phone repaired from past 10 days and here is the brief explanation of what has happened till now.
Issue: screen damaged, claim raised as it was under warranty
From my side : i raised the claim with pickup and drop service. My location was bhopal and the system selects the service centre in gurgaon as confirned by the customer executive.
I cancelled the...

My oneplus 5t 's screen got cracked and when i sent it for repair on 22/11/2018 and i got a call from oneplus team that the device was not covered and i will have to pay inr 8500 and will have to sort it out with servify. When i called the servify customer care today around 1300 hrs i was told that as i did not activate the accidental warranty it will not be covered however when i told the customer service rep that i had activated the...

My phone had touch issues at the top and notification bar. I sent to tenor service centre through servify.in
On 9th august 2018 i sent my phone and till date (27 oct 2018) i didn't received my phone back, as the status is showing that parts pending. I urged them to send my phone unrepaired. But neither they are repairing my handset nor they're sending it back.
What should i do?...

- reference no : e66ajnh2v4
- created on : sat sep 08 2018 | 03:08 pm
- problems reported : touch, flickering and slow processing or hangs
- device pickup : monday september 10th, 2018
- device collected by logistics executive of servify agent m d kalam with matching secret code f3be3c after providing his identity and the same delivered to authorized service center.
- status up-to morning today (24/09/2018)...

My mobile(OnePlus 5) got liquid damage and internal parts are drowned. When I claimed Servify insurance they gave an estimation of 37000 for my OnePlus 5. Now they are saying that only depreciation amount 18500 will be covered and remaining 18000 I have to pay. While choosing plan they say that only 750 have to be paid for admin fee. But after claiming insurance you say only depreciation amount shall be paid for damages and repair. This is...

Date of the incident : 31-aug-2018
Reference number :1jsu9v64y4

Full description of the incident : i raised the complaint my mobile getting poweroff when i am on the call (Even power is more than 75%) once the mobile got switch off i need power on the button with power button and volume up key so i raised complaint and they took the mobile on 31-aug-2018 near by my office around 3:00 pm ist, even i requested and wrote...

Servify — i phone 6/ verification pending documents for your claim request | ref. Id: oub803kdyt not resolve

Hi, i have submit my documents as complaint on 31st and submit the require details however team asked for re submit document on aug 02 2018 and same done but still issue not resolve or document not getting verify.

Taking back to back follow up with customer care but no help done by them.

Just...

Hi, i have submit my documents as complaint on 31st and submit the require details however team asked for re submit document on aug 02 2018 and same done but still issue not resolve or document not getting verify.

Taking back to back follow up with customer care but no help done by them.

Just making fool to me.

I phone 6/ verification pending documents for your claim request | ref. Id: oub803kdytbr...

I have submitted my Tenor G via servify.in on 9 July 2018.
I have talked many times with their employees but they are giving only one answer that device is under digonising process so your phone is not repaired.
Now it's too long more than 11 days and you can imagine life without android phone.

Kindly update me what to do next.

Problems:
Phone is not charging

Thanks...

The product is under warranty. I have raised a sevice request on 23rd june 2018 (Saturday) for pickup on monday (25th june). But no one came so far, only every day its showing pick up is reschedule for next day.

Who will wait for 9+ days just for pick up. If i do the repair from local store, warranty will be void. So make sure you repair (First pick up) the phone quickly.

Reference no is 1g8o5gy...

I have called service couple of times in a day to complain about the oneplus 3 performance and battery drain issues. Person on call was unable to speak or understand what I was explaining and was getting angry on me in reverse. I requested to talk in other languages like Hindu but he didn't. When asked for superior, made me wait for 20minutes on call and finally agreed for callback As his supervisor was busy. So assured I will get callback...

I gave my phone for repair to servify. The pickup was very quick and it was done on 5th jan 2018. Post that, i have written 7-8 times to their customer support help desk and called then 7-8 time. Always i got the same response "sorry for the inconvenience. We will be providing the update in next 24 hours." the no updates.

When, i tried to track my application via servify mobile app. That was the mobile app i have ever seen....