[Resolved]  Vodafone Call Centre — eveteasing

Address:Jhajjar, Haryana

i ,deepa(nickname-tarang)having [protected]vodafne no. called callcntr for gettin info abt intrnet charges.whr dhananjay kumar(noida)pick da call at callcntr.evn aftr cuttin da call snding msg n callin uneccssry.sndig id dkumar.[protected]@gmail.com for facebook frndship.makin unwanted calls 15 times yesterday.
sud i call to 181.vl it b safe.wat sud i do.
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Dec 19, 2016
Complaint marked as Resolved 
Verified Support
May 27, 2013
Vodafone India Customer Care's response
Hello Deepa,

We have forwarded your feedback to our concern team and that agent has been terminated from call centre. We value your relationship with us and urge you to treat this as an exception. We are committed to provide you and all our customers with quality customer service. We ensure to take necessary action to prevent recurrence of any such incidence.

Regards,
Vodafone Customer Care, Haryana
Complaint comments 

Comments

Vodafone — Call Centre

The most worst damn customer care service i ever witnessed, first the provide wrong information then they give you a complain number, my one is [protected] they havent solved it for more than 1 week ago, & the people are so useuse less if any Vodafone person is reading this then you guys suck. Even your senior authority plays the same tape 'technical error', '24 hours more' is this the way you guys give service, in simple words you .!!!

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