Shadowfax — About irresponsible behaviour of your delivery boy

I have transferred amount to your company site once on 10 September which was successful and on same I have transferred amount twice to your delivery boy which got successful after 1 week through gpay.He said that he will transfer the amount but he is responding to my calls.i have lost 1600 and I request you to train them properly to be loyal to the customer.The name of the boy is Kavitha shiva .you please check & ensure that it may not repeat next time with anyone.