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Shadowfax Complaints & Reviews

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Last updated May 25, 2024
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Shadowfax reviews & complaints page 66

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G
gowthami swarna
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Return pick up done but showing not done

Address:Hyderabad

My Ajio return delivery is pick up by delivery box from shadowfax and when am asking ack slip he told i can get the message to my mobile, but later i received message like product quality check failed and not not pickup, but that guy alredy took that with him, may be he is thief, how a delivery company put such kind of guys i have raised complaint to delivery but no response i lost my item without refund such a worst experience...
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L
Lahari Royal
from Delhi, Delhi
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My courier is delaying

My courier is delaying till 3 days and staying at same location since 4 days and
which is not moving to another location...
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Poonam.V. Shetty
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Delivery boy denied to pickup

Address:134,Amar Nagar Society waman tukaram patil marg near Vanmali society Chembur Mumbai 400071

I have raised Complaint to return order from Meesho, they told me shadowfor will make pick up but 3 time your delivery person giving fake reason and not taking pickup. He cancelled it for 3 times....
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A
from Delhi, Delhi
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Not returning my money

Address:Kasganj. U.P

Sir, I have to say that I ordered a tablet on cash on delivery . But shadowfax gave me wrong product . I made a complaint and the shadowfax head in Kasganj assured me to return my money of Rs 1949.I returned the product same day . After a long time he returned only 1500 rs . Please return my balance money of Rs -449...
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S
Shiva_123
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Order delivery

Address:Flat no 107,blockno9,prajay Apartments

I am Shivakamini from hyderabad i have ordered a product from myglam and by mistakenly i have given wrong flat number and product was not delivered but it is showing that product has been delivered in myglam trackorder and shadowfax track order please enquiry on this order.
Order id[protected]-1 please enquiry on this order...
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E
Esha Iyer
Mar 12, 2023
This thread was updated on Mar 12, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancelled order

For days now someone at shadowfax has been cancelling my order delivery without asking me and it has been a week since I've gotten my order. And I don't have a number I can call to discuss this. Please fix this....
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We ordered 6 ladies gown via below tracking number:
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
However, since the quality was very poor we returned all the 6 Gown. We were informed that after pickup is done refund will be initiated with 24-48 hours.
Person from Shadowfax visited my address (Palava, Casa Bela Gold, Dombivli East) on 07th Dec Morning...
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D
Deepanjan Dey
Feb 4, 2024
This thread was updated on Feb 4, 2024
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Refund of Order No. SF77416165FPL (Online payment of COD amount)

My order with order number SF77416165FPL was cancelled by, but I have made online payment of Order Amount Rs 950/-,

but on 16th December, you cancelled the shipment. Now I want return of my paid amount Rs 950/-

This shipment is Cash on Delivery facility, but on 11 th December a SMS alert came to my wife's mobile number with content of delivery of shipment. But I am out of home, and my wife doesn't have cash...
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Address:Vijayawada

Hi team,
This is Prasad from Vijayawada. I'm going to send you all the documents in Shadowfax, but I'm not sure if you'll know the contact address or the showing and contact number in the office's address. no one can respond. can you please check and verify my documents. And let me know.
Thanks & Regards
Prasad...
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M
Mohan Kumar T G
from Delhi, Delhi
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Not delivered order

Address:Tejaswini Nilaya, Near PES English Convent, SRS Road, Peenya 560058

I booked a product from mi. Still, the order is not delivered. I received OTP from Shadowfax that is not correct. Delivery boy saying that is not correct OTP. I showed my mobile. he also said that's a mistake from Shadowfax company. Please send the Correct OTP and deliver my order. Delivery boy not delivered the order.

Order ID: [protected]
Mobile No: [protected]...
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A
Arpan Mallick
from Delhi, Delhi
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Delivery boy rudely behave with me

I bought a product from myntra, there was some problem for which I wanted to return it, but to return it, shadowfox used a delivery boy very badly with me, name akash shaw, call comes to my mobile from this number [protected], I want you to take a look at it properly. My request to shadowfox company, your delivery boy will not be expected to use it like this....
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T
Tumpa Biswas
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Product not match

Address:Narayanpur fire training center

Product not match.refund money/ product my choice...
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Address:Sai angan apartment,road number 1,Patrika nagar, madhapur, Hyderabad,500081

It was a courier from Myntra which I returned . It was the wrong product delivered. The delivery guy picked it up on Fri i.e. 11th Dec, 2020. But after picking up the return item, he updated on the file that return pickup was failed.
Now mnytra has not received my item, because of which I'm not getting my refund....
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P
premakumaran nair
from Thiruvananthapuram, Kerala
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Stainless steel faucet hangingshelf(faucet hanger)

Order no: SF[protected]ONI.Date-02 december 2020.payment- COD Received your product.[protected].product is waste.YOU ARE CHEATING THE PUBLIC. Please return the product and send original stainless steel faucet hanger...
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R
Rohitkumar852
from Powai, Maharashtra
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Online payment successful but payment not received

Address:Zirakpur hub Razan plaza

I'll do payment by scan the QR code it's successful from my site but partner didn't receive the payment...
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A
Aishwarya Chaudhary
from Powai, Maharashtra
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Order Not Delivered and no update since 11 days

This company Shadowfax is run by stupids who dont know what really happens in their company. I ordered my product on 28th of November 2020 from Wforwoman. I was promised a delivery in next 6-7 days.even After 7 days there was no update on the tracking link provided. I literally mailed and called shadowfax for about 15-20 times. No response. On the tickets there was no response. On instagram, facebook no response. Now it is the 12th day and...
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A
Ayushjaiswal2963
from Powai, Maharashtra
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Picked up another product instead of the actual one

Address:Muzaffarpur

Sir, By mistake the pick up boy has picked up another product instead of the actual one
The detail of the product to be picked up:-
Order No:- [protected]
Client:- Myntra
Date:- 07 Dec, 06:02
Address:- Ganeshpur near vijaya kirana
besidee right street of andaz
mobile center
ahiyapur, Muzaffarpur, Bihar
842001...
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Y
yerra shyam
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Return issue

Address:Bandamedhapalli

Delivery partner is not getting my location to take return product...
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R
Rohitkumar852
from Powai, Maharashtra
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Payment unsuccessful

Address:Zirakpur

I'll do payment with scan barcode and payment will don from paytm but delivery partner don't receive the payment then I do payment by cash but online payment not refund plz refund my extra payment...
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D
Deblina13
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Theft committed

I issued a return of a product sent to me which did not match with the product picture on the Myntra app. Shadow fax picked the Product on 30th Nov between 11am to 12noon. The shadow fax agent said since it's a mismatch of Product he has to show to his head authority hence once he reaches back to his office he will update. Later I got a call from shadow kolkata saying that I must choose another option such as ''quality issue'' over ''wrong...
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