Shadowfax — Delayed shipment

Address:

Puliyakulam, Coimbatore

The shipment reached the city I reside in 6 days ago but it has been in the facility ever since then. I couldn’t contact them as shadowfax customer care has an automated caller and they’re yet to contact me about any updates. After 6 days I received a mail today yet no update on my delivery. I tried going to the facility on my own but they didn’t provide any correct address. After I managed to track down and reach the facility people there said they left 6 yrs ago.