[Resolved]  Shadowfax — Order was picked up on 19th Feb but status shows not picked.

Address:

H.N 611 2nd B floor, Sector 21 Pocket E

I placed order on Flipkart. Since I didn't like it so I placed a return for that order.
Now return was picked up by shadowfax AWB R[protected]WEB on 19th Feb 11am.
After 5 mins of order picked up, I received a message that quality check didn't pass .
Since that person picked up the return item already why I received that message. That is a fraud. He has kept the item with him. Everytime I track the order status it shows order not picked up.
Please help me in getting the refund.