[Resolved]  Shadowfax — Wrong products delivered

I am ordered one products on 24 Feb, but today received, from delivery boy, I am paid the amount, and seen the product, this is wrong and already used products, I am say to deliver boy pick the return, but he is not accept, only collection my money rs 750

Need refund and pick the product for return below I have attached order details, many times I called customer care no response