Shaha Finlease — incorrect account details are reflecting as outstanding

Jeshwanth

from Chennai, Tamil Nadu

Address:

107j BB road perambur, 600011

This is regarding as my father s. Apparao from 107j bb road perambur, he had closed lended loan amount at 2003 and it has been closed by same year due to multiple pressures from your service agents.

Now that is still reflecting in my cibil report as outstanding. Kindly check from your system and enclose the bill details for which my dad has closed the loan 16 years back.
We don’t have any details about that / no messages / no calls from bank in this 16 years.
We want that to be sorted out from our cibil account kindly do needful. All i have is my pan number

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Shaha Finlease customer support has been notified about the posted complaint.

Sep 24, 2019

Updated by Jeshwanth I got cal after 16 years from Shaha that they have taken from standard chartered bank . They are asking me to pay money again to close my account which is reflected in cibil now. I have never heard or lend anything from shaha. I requested consumer court to take actions as many fraudulent are going through

Verified Support

Sep 25, 2019

Shaha Finlease Customer Care's response Dear Customer,

We wish to inform you that your SCB acount is sold by bank to SHAHA in 2010.

if you are claiming the account is settled then please provide us the closer letter on [protected]@shahafinlease.com

we will update the cibil appropriately.

Thanks and Regards
Customer Service
Shaha Finlease Pvt ltd

Sep 25, 2019

Updated by Jeshwanth very basic question, you have under taken SCB on 2010 why there was no proper calls / messages when there is an outstanding loan of a customer and that it is 2019 almost 9 years and you are asking me to submit the closure bill which has made 16 years back bills.
I don’t have any bills / it’s account details even none would be having this much old accounts details in locker.

Dear consumer team,
Please see the gap bank missed to follow up for 9 years to notify a customer when he didn’t pay the loan after 9 years they are threatening suddenly to pay me that outstanding money. Iam helpless how / dono what to do or where to move this case. Kindly assist

Sep 25, 2019

Updated by Jeshwanth More over in this generation if A customer missed to pay one or two month emi then definitely there will be a agent walk to door step and ask us to pay but for me not even a message or call received from your bank. That is something phishy here itself I can highlight