Shanti Gas Service — My gas conection Consumer no. CX 369885 is deactivated since April 2015

Address:

Jaipur, Rajasthan, 302002

Sir, I have Indan gas conection with Shanti Gas Service, Jaipur.
My consumer no. CX 369885.
The company deactiveted my conection since April 2015, last six month I am not able to use gas.
I visit to company office 3-4 times they said that you have another gas conection with kavita gas agency.
But I have only one conection with my name
If somebody took another conection with my name please deactivate other one and activate my conection.
I have been submited KYC Documents in January 2015 and have receive subsidy 3 times.
Please do urgent action in this matter
My address - Om Sharma, A 37, Sitaram Puri, Amer Road, Jaipur
Thanks