Shell India — Misbehaviour at shell petrol station anand nagar ahmedabad | |||
Dear sir, I went for filling up diesel in my swift on 11.07.2017. I asked the operator (Mr. Harmesh yadav) to fill up the tank for full capacity. Without my consent he started filling up the tank with shell premium diesel which is at least 8 rupees costlier than the normal one. When suddenly i raised a query that why the price is displayed as 68.20, he replied that you only asked me to fill the tank with the premium diesel. To my surprise i countered his reply that i was not asked even once. Suddenly, mr harmesh yadav was joined by mr. Vijay dantani who started shouting loudly that it is me only who is at fault. Moreover, when i asked him to please behave in rational manner and stop interfering, he became angrier and started looking for stick for physically abusing us. If there is any video camera installed at the point, this incident happened between 8:05 pm to 8:20 pm on 11.07.2017. When we tried to complain to pump station manager mr. Sanjay pandit, he refused to provide us with complaint book and showed us the feedback book and told that even feedback book have no space to write anything. He replied that the new complaint book has not arrived. We had not expected such kind of behaviour at such a reputed oil pump station of a company known to be world's largest supplier of lubricant oils. I request to kindly investigate into the matter and corrective action should be taken against the officials involved so that they cannot tarnish the image of the company. Regards, Pulkit gandhi Email i'd : [protected]@gmail.com Mob: [protected] Was this information helpful? | |||
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