Shilpshaala — Shilpshaala product has not been received and no response

Website:

instagram.com/shilpshaala?igshid=MzRlODBiNWFlZA==

I had placed an order with Shilpshaala through instagram DM and had done a online payment of 3700 rupees paytm
Initially this scammer used to respond after few says when I started asking the status of my order he has been ghosting me from that point.
He has been fooling many people and many have reported the page but still has been revolving around in instagram
https://instagram.com/shilpshaala?igshid=MzRlODBiNWFlZA==
I want my money back and would kindly ask the authorities to take down this account as he has been consistently ghosting people and looting the money