[Resolved] Shine.com — Premium Services Not rendered | |||
Good day Sir/Madam, Iam writing to you in regards to the services which i requested to the job portal named "SHINE.COM" Iam terribly disappointed that I did not receive any call after that in regards to this service. I have registered on 11/06/15. I was promised that I will get a call within 2-3 working days for this service. However I even tried to call their customer service, but I am getting poor response, some even using languages. It is highly disappointed to see these kind of groups are doing such fraudulent activities. Iam also attaching my payment details here with. I kindly request you to take necessary action against this recruiters. Was this information helpful? | |||
May 28, 2017 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support Jun 18, 2015 Shine.com Customer Care's response Dear Sir,
Greetings from shine.com
With reference to your concern,the services has been processed with in the turn around time.Today you have received the call from the writer for perdevelopment discussion .The draft will be share with you on 19 jun.
Your resume writing process starts only after we receive your payment and existing resume. Once we have received the same, our experts have a telephonic discussion with you and then develop you resume. This process takes a week for a regular resume. You need to make yourself available for the discussion to enable us to meet the timeline.
In case you are not satisfied with the resume, or have not provided all the information, you get two chances to request changes/update your resume.
Delivery time for various services is as follows:
First draft: 7 working days
Second draft: 4 working days after rejection
Third draft: 4 working days after rejection
which is mentioned on website as well
In case of any queries, you can call us on[protected] / 9420 or email us on [protected]@shine.com.
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