[Resolved]  Shine.com — Required my money back into my account | Took money for certification

Address:Pune, Maharashtra

Hi, Below email I have sent to shine.com Hi, I have spoken with Anurag Solanki and done the transaction of 4000/- ( Transaction ID :[protected]to do the certification of TQM Professional, instead of helping me further regarding the certification he has sent me one more email to do 2 more transactions ( 5950/- and 8666/- ) to get the better job opportunities. Here, My point is instead of asking about what are you looking for you people are thinking the person who made the transaction is for job searching. I had words with many people from shine and concluded that you people will never understand the requirements o[censored]sers. So, I have decided to do the certification from any local institute instead of going via Shine.com. I want my money back, because if you people will not take care of your customers somebody else will do it. transfer my money to my HDFC bank account. My Details: Name: Richi Sancheti Mob No: [protected] HDFC Account Number : [protected] IFSC Code: HDFC0000185 Account Status: Saving Account Regards, Richi Sancheti
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May 10, 2017
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Oct 01, 2015
Updated by richi.sancheti1
Hi,

I received a call from shine.com but no success, they asked me about my netbanking details (Customer ID, card expiry date and OTP) c'mon how can you ask the OTP it's confidential.

If they want to transfer the money they can ask me account number and IFSC code but they are not. " They required a secured bank details which is against the law ".

Again, I received a next call from XYZ " The voice is pathetic not at all clear and again that fellow asking me same details.


Regards,
Richi
Verified Support
Oct 01, 2015
Shine.com Customer Care's response
Dear Richi, Thanks for writing your concern to us, We tried to contact you but the number was unanswered. We request you to kindly provide us a convenient time so that we can get in touch with you and address the concern. For further assistance contact us at[protected]/355 or email us at [protected]@shine.com
Oct 01, 2015
Updated by richi.sancheti1
Hi,

I have received a call but that was miss call so couldn't answer your call as soon as i receive the call got disconnect.

Please call at 4:00PM IST today (I am expecting a call not miss call from you people.)


Regards,
Richi
Oct 01, 2015
Updated by richi.sancheti1
Hi,

I didn't receive a call still i am waiting . You people only ask for convenient time to call but you don't call .

you people only call during lunch time those calls are miss calls and comment you called up but customer didn't received a call.


Regards,
Richi
Complaint comments 

Comments

Hi,

I received a call from shine.com but no success, they asked me about my netbanking details (Customer ID, card expiry date and OTP) c'mon how can you ask the OTP it's confidential.

If they want to transfer the money they can ask me account number and IFSC code but they are not. " They required a secured bank details which is against the law ".

Again, I received a next call from XYZ " The voice is pathetic not at all clear and again that fellow asking me same details.


Regards,
Richi

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