Shiprocket — Product delivery was not attempted, OFD locked applied

I have ordered a product from swiss beauty where first delivery attempt was made to my house and due to otp issue delivery agent took the order back, I requested for reattempt where next day i got message out for deliver but no delivery attempt made like this for next 2 days product was out for deliver and everyday i called delivery executive and he said madam i will deliver tomorrow but he never made any delivery attempt. After that they added OFD locked on my order. These was a mistake of delivery agent and it was my prepaid order
My order number : 292654
Deliver persona name: ravi
His mobile number: [protected]
Was this information helpful?
No (0)
Yes (0)
Shiprocket customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2024
Shiprocket Customer Care's response
Hello! I wish to inform you that Shiprocket is a courier aggregator that specializes in shipping goods from one destination to another. We, at as shiprocket don't sell the goods ourselves. If you have a query/issue with the products you purchased or their delivery, please contact the seller directly. -Team Shiprocket
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Shiprocket
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    464
    Pending
    48
    Resolved
    29
    Shiprocket Phone
    +91 92 6662 3006 [Support]
    +91 11 4117 1832 [Sales]
    Shiprocket Address
    Plot No.- B, Khasra- 360, Sultanpur, M.G. Road, New Delhi, Delhi, India - 110030
    View all Shiprocket contact information