[Resolved]  Shop CJ — Jewellery set not replaced

Address:Mumbai City, Maharashtra, 400058
Website:Shop cj

Complaint# [protected]...i had ordered a glowria jewellary set on 25th oct...the product i recedived on 31st oct n since it was damaged ..some of the daimonds were removed i complained to get it replaced...the tat given to me was in 3 days my product will be taken back n in the next 10 days new set will be given...i habe called them multiple times spoken to their supervisor n the complaints team and all assure me this same tat...however still no body has called me back n the damajed product is still with me even on my email complaint i am only getting auto reply that complaint is taken n working on it...truly a pathetic online shopping service
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
SHOP CJ Network customer support has been notified about the posted complaint.
Complaint comments 

Comments

Is there an option to give negative rating ...disgusting service...ppl at the call centre dont know the product and live up to the promised tat...
Hi Preeti, We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SHOP CJ Network
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2029
    Pending
    347
    Resolved
    1185
    SHOP CJ Network Phone
    +91 12 4430 6000
    +91 22 4128 6000
    SHOP CJ Network Address
    6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
    View all SHOP CJ Network contact information