[Resolved]  Shop CJ — Low quality products with comparison to show on tv

Address:

Mohali, Punjab

Hi Sir/Madam

I purchased a bed sheet set, based upon looking advertisement on Television on 12th Nov .

My order number was [protected] dated 12th Nov.


This product was delivered to me on 17th Nov.


After receiving, we found that colors of these bed sheets are not fast as was shown in the TV add, so just for testing purposes, we tried to check one bed sheet on 18th Nov and found that color was getting removed in water.


On 18th Nov at 8 PM, I had raised my complaint through SHOP CJ toll free number [protected], and told to return product and on next day someone called and told me to call at [protected]. After calling at that number, no one picked calls


Again on 20th Nov, I again contacted at your customer care number [protected] and told that no one is picking at number [protected], and then my complaint again registered.


I written mail and on 20th Nov and reminder given today on 23rd Nov

I had received a call on 20th Nov that you can not return product as you have used ?? But I made clear that I just washed to check whether colors are fast ?

And again Requested to arrange to pick up your product and return my money back, as I did not like product and did not find product quality same as mentioned in the advertisement ! But she dropped my call !


I request you to consider my case with SHP CJ and provide me justice !!

Any online shopping site should not show false add on TV just for selling their low quality product's easily !! This must be stopped

Thanks