Shop CJ — Magic Mop | |||
I had purchased magic mop through Star CJ.During purchase they promised warranty is 6 months from delivery date. My mop is not working well. So I registered a complaint. During complaint registration Star CJ executive told me my product is under warranty. But after some time this people told me that my warranty is started during my order placed date and not delivery date. This is an unacceptable. I got my product after 20 days from order placed date.So who is responsible for this 20 days gap for warranty period issue. This people are not supporting and don't have any knowledge about process. Very cheap after sale service. Please do not buy any products from such an untestable brand. I am going to file case against Star CJ in consumer court for misguiding customers Was this information helpful? | |||
SHOP CJ Network customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
Hi Nilesh, Request you to please get back to us with the order # if your query stands unresolved.
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6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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