Shop CJ Network — broken portable water heater received

Address:

Jamnagar, Gujarat, 361003

I had paid for a portable water heater booked online. A hussain is my name.
Received package on 31 jan 19. Mob [protected]. Order no. [protected].
Order date 26/1/2019. Suborder no.[protected]. Branch code - jam
Complaint — the packet was delivered on 31 jan 19. On opening the wrapping the portable water heater nozzle was found broken along with cracked bottom casing. The wrapping was shabbily done with no bubble wrapping around the heater. The heater was just placed in a cardboard carton which itself was smaller than the heater. The water inlet nozzle below the heater was broken along the the bottom casing. The packaging was absolutely bad. Seller name as per package cover was — ravitech, kirti nagar new delhi.
I want reimbursement of money. The item was damaged badly. Please do the needful.

Totally unbecoming of such a company to deliver bad damaged products.