Address: | Kutch, Gujarat, 370110 | Website: | ww.shopcj.com |
I received above item in not working condition i approached shopcj for returning the same and refund amount. Despite several calls and reminders given by them nothing positive outcome has been received. I have registered 1st i on 19.5.16 and repeatedly. Every time assured but no positive action. Shall i have to prefer consumer redressal forum.
I have been off and on approaching starcj and when they have assured that their person will come and collect the defective item and that i shall get the refund but till date nobody has turned up for collecting defective piece. Whenever i phone them they talk to me very gently and give fake assurances but not doing any actions. It seems they are befooling a customer.
The situation is very much depressive and i will be constrained to lodge my claim with consumer redressal forum, if starcj is not going to give the justified refund of the item received in defective condition.
You are requested to please take up the matter with shopcj and please favour me with your justified actions.
With regards
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Shop CJ India