[Resolved]  Shop CJ Network — Complaining about smartab x3+3g calling tablet

Address:Howrah, West Bengal, 711107
Website:www.shopcj.com

On 29 july 2016 i browsed the internet to look at calling tablet. I decided to buy a smatab x3+3g calling tablet because your online sales assistant informed me, incorrectly, it would be reliable.
When i tried to operate my new tablet at home it did not work. When you switch on the tablet all that appears on the screen is a message saying: “reboot the system” the instructions manual is totally unhelpful on this point.
I phoned your website contact to ask for assistance early this morning, and again at intervals, throughput the day, but i only got a recorded message
I should be grateful if you could arrange either for a technician to come and put the fault right, or for a substitute tablet to be delivered to me immediately.

I look forward to hearing from you in due course.
Yours faithfully,

Subhash chandra gupta
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Nov 3, 2016
Complaint marked as Resolved 
SHOP CJ Network customer support has been notified about the posted complaint.
Sep 18, 2016
ankursaxena11's response
I have purchased Magic mop from Star CJ about 2 years ago. Now its not spinning for past several months. But there is no service center or any repair center available . No warranty mentioned on product or invoice. Please give the solution. Regards,
Ankur Saxena, [protected]
Verified Support
Sep 28, 2016
SHOP CJ Network Customer Care's response
Hi Gupta,

We regret the inconvinience caused. Please assist us with the Order # so that we can assist you at our earliest.

Regards,
Shop CJ India
Complaint comments 

Comments

Order No. My Order Items Quantity Price Shipping Status Review Payment Status

[protected]

i ball COBALT SOLUS 2 Android Smartphone(M...
Black/Without/Silver
1 Rs.8, 599 INVOICE NOT SENT PL SEND IMMEDIATELY ON MAIL = pandurang.[protected]@gmail.com
mobile no [protected]
I have purchased Magic mop from Star CJ about 2 years ago. Now its not spinning for past several months. But there is no service center or any repair center available . No warranty mentioned on product or invoice. Please give the solution. Regards,
Ankur Saxena, [protected]

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