[Resolved]  Shop CJ Network — damaged georgette gown delivered

Website:

www.starcj.com

I purchased a ethnic basket black velvet and georgette gown from star cj last month. When the product arrived, it was nowhere near specifications. I called them up within 24 hrs to ask for a refund. They said it is not their policy to refund on fashion products, and that i should follow-up with manufacturer. When i refused saying it is star cj's liability, they said they will excahnge the product. The exchanged product arrived after several weeks, while i was out of station. When i returned and checked the product, it was worse than ever. This time, the gown itself was torn; rather it looked as if eaten by rats. I am shocked that they don't even do basic quality check of products they deliver. I haaven't heard back from them after this. It is like money gone down the drain. Donot ever purchase any product from this company; it is blot on online shopping