Shop CJ Network — Damaged product

Address:Bangalore, Karnataka, 560073
Website:shop cj.com

Hello,
I purchased a product from Shop Cj two months before. The product was damaged so i placed a complaint several times. I have lost atleast 200 rs currency by calling to shop cj customer, still couldnot get any response.

The worst shopping experienc I have ever had.
my order # is [protected]. Awb #[protected].

Could you please help me to exchange or return the product.
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SHOP CJ Network customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Ashwini,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.


Regards,
Shop CJ India
SHop CJ has collected the product back. I hope they will refund my money back soon. Thanks for the assistance
SHOP CJ Network Customer Care's response, May 7, 2016
Verified Support
Hi Ashwin,

We have refunded the amount, check and let us know if you face any issues, we regret for delay, hope to serve you soon

Regards,
Shop CJ India

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