Shop CJ Network — Delivery and employees response

Address:

Mumbai City, Maharashtra

Sir, i ordered 01 eletcrolux microwave on 19 jun 16. Every time i inquired, i got response that it would reach within 02 days. Now it is 15 days, still not reached for that i registered complain twice. On 04 july when i contacted customer care one of staff mr. Sayed responded that the product has returned as no body was at home which is wrong response quoted by him whereas no body neither contacted at my registered contact no nor even bothered to reach my address. When i asked to forward my call to senior executive, he responded that no senior was available at that time to take call. It is very pathetic performance and can't be expected from professional company like you. Kindly redress the matter.
Regards,
Atul kumar srivastava