[Resolved] Shop CJ Network — Faulty product delivered

Tejmaya Rana Magar

Address:

Raigad, Maharashtra, 410208

I have ordered two electric kettle from your shop site after watching add on television showing that you are providing free multuple kitchen cutters(potato makers etc) which attracted me and I immediately phoned. I got the delivery after 4 days of order however I got one damaged piece and did not got free cutters as mentioned on tv. I did gave complaint and customer support team gave me assurance that my product will be replaced and I will get the cutters also by 22 November, but still nothing has arrived at my place. Tej Maya Rana

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Dec 30, 2016

Complaint marked as Resolved

SHOP CJ Network customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2016

SHOP CJ Network Customer Care's response Hi Tejmaya,

We regret the inconvenience. Please help us with your order # so that we can assist you at the earliest.

Thanks!

Regards,
ShopCJ India

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Comments

bharatsolanki

from Delhi, Delhi

I have purchased above mobile through your website, from 22.11.16 mobile battery is not working properly and after charging phone will be shutdown immediatly so i wants to return my mobile and return back my money.

SHOP CJ Network Customer Care's response, Nov 30, 2016

Verified Support

Hi Bharat,

Please get back to us with the order details so that we can do the needful.

Thanks!

Regards,
ShopCJ India