[Resolved] Shop CJ Network — Gift not receiving (fraud company) | |||
Dear Sir, I purchased a microwave as date on[protected] order no.[protected] after that immediately I received a call from shop cj executive. That I won a AC as a gift from their online order campaign. Same was display on tv with my name and chat that Kalpna Sharma from delhi has won a AC online tv channel at around 1400 hrs. But till now Iam not received any msg. or call regarding my gift.I have recordings of conversations.I tried to contact them but not received any reply. how will I claim this. Please do the needful. Regards Kalpna Sharma Was this information helpful? | |||
May 21, 2016 Complaint marked as Resolved My complaint has not been resolved till now. They did not call or mail to me. SHOP CJ Network customer support has been notified about the posted complaint. | |||
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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We sincerely apologize for the inconvenience caused to you.
We have forwarded the issue to the concerned department and they shall revert with the status. Kindly wait for the same.
In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Once again, please accept our sincerest apology for any trouble or inconvenience caused to you.
It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Regards,
Customer Service
Shop CJ Network India Pvt. Ltd.