[Resolved]  Shop CJ Network — I m complaining about my refund amount

Dear team

I m not happy with the shop cj team. I had purchased organized packing cover by pretty kr. The product was picked up on 10th july and i was told that refund will be processed after quality check up. Its been a month now we have not received any refund or any communication from shop cj team.

I m your regular and loyal customer but very dissappointed with shop cj.

Requesting you to kindly send my refund at the earliest if this is not taken into consideration than i will write a bad review on all the social media networking sites.

Thanks
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Sep 10, 2018
Complaint marked as Resolved 
SHOP CJ Network customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2018
SHOP CJ Network Customer Care's response
Dear Ms. Shruti,

Please accept our sincere apology for the issue you had to face related to the refund.

Would assure you that we will expedite the resolution for you. Please share your order or sub-order number or call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team ShopCJ
Meenu Malhotra
Complaint comments 

Comments

I have ordered a beauty product and received on 24th june. But one of the tube is damaged. I called many times in the customer care for the exchange but no reply from your side.

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