Shop CJ Network — Misguide from custmer care | |||||
Hi Myself mayur randhir and i had online order one sonata women watch on 7. 4. 16, in this trasaction i had used my star cj point and balance amt. Rs. 102/- pay through online... After 7-8 days when i cheched for delivery status it shows cancel-payment returned... But no payment actually... On 18. 4. 16 i had call to shopcj customer care and they told me that your shipment is damaged in transist so pls order once again and pay balace payment rs. 102/- and your previous payment will be credit to your account within three days... I had made a new order on 18. 4. 16, but still no product rec, no payment rec, and customer care guys are told that we are not able to do about your case and check online to resolve your issue... Was this information helpful? | |||||
|
SHOP CJ Network customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2029
Pending
347
Resolved
1185
+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
View all SHOP CJ Network contact information
we're sorry to hear that. Your feedback is important to us. Could you please share your order details so we can find out what went wrong there? Be rest assured that we'll solve it at the earliest. Thank You.
Regards,
Shop CJ India