[Resolved] Shop CJ Network — Money not refunded

Saroj Saini

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201308
Website:	www.shopcj.com

Sir,

I had purchased a set of 5 jaipuri kurtis in the month of july. (Order no. [protected]) but material was not at all good so i returned the packet as per their directions. I requested for refund. I am reminding customer care & some supervisors from the last one month who promised to refund the money. I must have spend rs 100 on calls. It's ridiculous

I am a senior citizen & an army officer's wife & really disappointed seeing the way shopcj is behaving.
I have already given my bank details & hence request you to help in getting the refund of rs 1798.
My mb. No. Given to the company is[protected].
You are humbly requested to help me to get the refund of rs 1798.
R
If my money is not given back, that means you are forcing me to complain against you in the consumer court.
Yours faithfully
Mrs saroj saini
[protected]

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Sep 23, 2016

Complaint marked as Resolved

SHOP CJ Network customer support has been notified about the posted complaint.

Aug 20, 2016

Updated by Saroj Saini Dear Sir
I have already made 50 calls & so many written complaints about my order no. [protected] which wss picked on 20th Jul & I was promised to get the money back. After taking my bank details thst has not been done till day.
No one had any curtsey to rrsponse your customer's request.
It's ridiculous to deal with you.
I suggest no one should shop from shopcj..
I have never seen a big cheater than Shopcj.
Mrs Saroj Saini
An army officer's wife.

Verified Support

Aug 22, 2016

SHOP CJ Network Customer Care's response Dear Customer,

Thank you writing to us.

Kindly share the following bank details for refund against order no - [protected]:

A/C Holder Name :
Bank Name :
A/C no :
IFSC code :

In case you need further assistance, please do call or email us. We’ll do our best to help you.
You can reach us at[protected] /[protected] / [protected]

Warm Regards,
Customer Service
Shop CJ Network India Pvt. Ltd.