[Resolved] Shop CJ Network — money refunding issues
R
rmitika123
from Moradabad, Uttar Pradesh
Address:
Ambala, Haryana, 133001
I have returned my order on 16 july 2017 and since then i haven't received my refund against my order number [protected]. I have called your centers a several times but every time i'm getting same answer that our seniors will contact to in 14 hrs but never received any such call from your side and instead of that i'm getting messages that problem has resolved but in reality haven't received any kind of links or calls. Shop cj i'm not at all happy with your service. Please send me a link for submitting my bank detail to claim my refund.
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Aug 28, 2017
Complaint marked as Resolved
SHOP CJ Network customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2017
SHOP CJ Network Customer Care's response Dear Customer,
We sincerely apologize for the inconvenience caused to you. request you to provide your account details so that we can process for refund.
Kindly share the following bank details for refund against order no - [protected]
A/C Holder Name :
Bank Name :
A/C no :
IFSC code :
In case you need further assistance, please do call or email us. We’ll do our best to help you.
You can reach us at[protected]
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proper deliver nahi hua h hamara order isme missing h
[protected]
We have already taken your exchange request against order no: 20170713055575 and soon the product will get replaced.
In case you need further assistance, please do call or email us. We’ll do our best to help you.
You can reach us at 1860-500-7008
Warm Regards,
Shop CJ Network Pvt. Ltd.
As discussed over the call, issue has been resolved.
Regards,
ShopCJ India