[Resolved]  Shop CJ Network — no returning of my exchanged product

Hello
I ordered a sarii from shop cj on 3/01/2018...and it arrived on 8/01/2018. But the color was not up to the mark so I wanted to exchange the same sarii with different color.. They took back the product on 24/01/2018.
And till now date.. Today is 15/03/2018.. And till now the product is not returned... MORE THAN TWO MONTHS TILL NOW...Whenever I call to the department to ask when will I get my returned product.. The call attended says that "it will be returned within the week" .. From 24/01/2018.. They are saying that again and again..
And still it's not received.. I am NOT AT ALL HAPPY WITH SHOP CJ SERVICES.. Ordering from your site was a BIG MISTAKE.. My sarii's TOTAL cost is ₹1250.
And I may tell you that I have all the recordings of every call that I made with the call center of yours.. And I called your call center today as well.. Still their answer was same "u will get it in a week"..
If I DIDN'T get my product within a week I will complaint in consumer court and get my money back..
What do you think we customers are.. U are making fools o[censored]s.. Shop cj.. CLOSE UR COMPANY AND BETTER GO TO SLEEP i[censored] can't return a product since more THAN TWO MONTHS..
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May 7, 2018
Complaint marked as Resolved 
they got my product delivered within 1 day after i made a complaint here.
SHOP CJ Network customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have ordered for green tea facial kit with massager. My order id is [protected] . I have received wrong product kindly exchange it as soon as Possible else I will take some legal action against your company.
Roohi
My contact no. Is [protected]
My oder no[protected]
Sir yeah older man 3 January ko kiya tha Jo aapke paas out-of-stock hone ke Karan mujhe nahi mila main uski payment online ki thi does January se main regular aapke paas phone kar raha hoon aur Mujhe abhi tak payment nahi mili kripya Karke Meri payment Dene Ka kast kare

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