Shop CJ Network — Non returning dinner set

Website:

shop cj network

I have ordered 84 pcs dinner set vide order no. [protected] dated 26/06/2016 and the same was delivered within 4 days. item was supplied was found inferior quality as compare to seen on the tv channel. therefore i phoned on the same day on the number shown on tv channel and requested to take return and refund my money. rep of shop cj denied to take return and also not got me talked to their senior. the next day when i phoned, the same reply was given and get me talked with their senior.

At the time of booking, rep of shop cj told me that any problem should be resolved within 7 days of receipt of items but now refused to take return. as such compel me to fetch the matter to consumer court. i, therefore, request you to kindly address the issue within time frame.