Shop CJ Network — Not response

prem8389

from Delhi, Delhi

Address:	622001
Website:	SHOPCJ.COM

Dear sir,

i am premkumar my order no [protected], i have order swipe tab on your company, your company delivered on 22.05.2016 evening 7.30pm, i have check tab is network not connected, i have checked another service centre, tab network ic sip not corrected, so pl change your tab, i have complaint on 23.05.2016 10.30am, your side response asking to me you change replace or refund, i have told that person pl replace tab, but still date not response i have everyday followup you have not response still time i have order on 18.05.2016 today 10.06.2016 i have waiting on 23 days how to you customer satisfaction? every time your customer care reply answer will support team will touch 24 hrs but, i am waiting in 23 days still time not response, so pl change my tab, or answer, any rnot response i will complaint forward consumer court.

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Comments

SHOP CJ Network Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Prem,

We regret the inconvenience caused. Do bear with us while we investigate the matter. Be rest assured that we'll work on the feedback provided and fast track a resolution for you. Thank You.

Regards,
Customer Support Team
Shop CJ India

Saurabh Tulsyan

from Mumbai, Maharashtra

I am requesting you not to buy any things from shopcj, it provide low quality product with no exchange and no return.it is my personal experience if you want to know more then ...[protected]. Pls share it.

SHOP CJ Network Customer Care's response, Jun 13, 2016

Verified Support

we regret the inconvenience caused. Do bear with us while we investigate the matter. Be rest assured that we'll work on the feedback provided and fast track a resolution for you. Thank You.