Shop CJ Network — Order akurtas

mickeymehta

Address:	382330
Website:	shop cj..com

Hi i ordera kurta on 3rd of march 2016 and because of size problem i cncelled thhat order on 4 th of march and they told me that they will refund within 7-10 days after two days i got a msg stating myy product isdispatch for ddelivery again call them and they again rote.compllain for a refund and told me not totak that product and i did the same afte that waited for 10 days and. Agan. Called on 15. Anddone the same thing and againtold willlget refund within 7 days again havent got socalled on 22. Nd of marchhada word with supervisor and he. Agaiin said. Sorry and wrote complain and waitedfor 12 days and today when iam callling they again mention no complainn has yet takenand. Still. My refun d has not bbeen procesed...and rediculous service no sense of talkng.please do something orel se i need to dosomelegal stuff..

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Comments

SHOP CJ Network Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Mickey,

we're sorry to hear that. Your feedback is important to us. Could you please share your order details so we can find out what went wrong there? Be rest assured that we'll solve it at the earliest. Thank You.

Regards,
Shop CJ India

mickeymehta

Hi its been register with my number [protected] and today i called and had word with a floor manager and he given me same info it will refund within 10 days and when i asked fora confirmation email he mention that iy willbe done with in an hour ..where i send test mail at [protected]@ starcj.com..again he lie to me and just recieve the same message to my mobile number that complain has been taken..which i am getting evry day whenever i call..rediculous service and when i called today people are abusing over phone to each other ..wahat kind of management u got???

mickeymehta

I want my money back with compensation of inconvinence

mickeymehta

Just check ur calls u will come to know

SHOP CJ Network Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Mickey,

Thanks for the information. We will look into your issue and get back to you at the earliest.

Regards,
Shop CJ India

mickeymehta

Still no one has done any thing yet about ..neither i got my money back ...what should i do??consumer people help me!!

mickeymehta

Its aalmost an two month of my complain and.haven't recieved refund from star cj ..redicuous srvc.anddont understnd whts the meaning of complaining to consumer department ..when there is no resolution ..i thnk i needto gofuther to get my money...

SHOP CJ Network Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Mickey,

we have identified an error in the transaction(refund). Our team will initiate a new refund which will be processed in the next 5 working days. please bear with us.

Regards,
Shop CJ India

mickeymehta

Every time u ask for 5 working days ...still today is momday the 11/4/2016i will wait for friday 16/04/2016..but trust me its very bad service i am waiting for a refund from 3/03/2016..it means from 1 and half month

SHOP CJ Network Customer Care's response, Apr 18, 2016

Verified Support

Hi Mickey,

We have refunded the amount, Do check and let us know if you face any issues, we regret for delay, hope to serve you soon.

Regards,
Shop CJ India

shivang77

from Jabalpur, Madhya Pradesh

Missing pillow covers

I ordered a collection of 4 bedsheets including pillow covers.But i haven't pillow covers for one of my bedsheets.So please check and send me a pillow cover for that bedsheet.

SHOP CJ Network Customer Care's response, Jun 17, 2016

Verified Support

We regret the inconvenience. Please help us with your order # so that we can assist you at the earliest

rohan7878

from Mumbai, Maharashtra

exchange product

Mene datawind 7cz 4.4 Kitket Wala teblet 24/10/2014 Ko order kiya tha... ousme internal memory 4GB honi chaihey Thi but Ouski Jagha Pe 2.5GB internal Memory Hai Pls Change Thish Product