[Resolved]  Shop CJ Network — Pathetic totally disgusting

Address:	Mumbai City, Maharashtra, 400022
Website:	Shop cj

I had placed an order for colours of rajasthan on 12/04/16 on the app and processed the payment in full. However the oder was placed for an incorrect size. I called the customer service to get it fixed and seems like that was my biggest mistake. Instead of changing the size the representative Omkar Gawde cancelled the order completely and created a new order of the order with cash on delivery option. Which was realised when the delivery guy came. So right now shop cj has my money, have not given me the prouct yet and are expecting me to pay for the product which i have already made a payment for. Though their app clearly states payemnt received. Order no[protected]. To top it all i have received pathetic service from their agents on the phone.. I spent two hours trying to sort out the issue, but in vain. Many reps lik Shakir, Ashwin kept me on long holds and hung up. Totally disappointed with the service.