[Resolved] Shop CJ Network — product refunded but money not transferred back in 50 days | |
I ordered a bed sheet set through shop cj on 7/7/2018, order no is [protected], revived order on 10 th july, the quality was very poor so i request to return and transfer money in my account. The product is picked up in two three days but till now i didn't get my money back. Its very hard to connect on customer care, tired of calling on that no, in spite of that if your phone connects than you will always get same answer that you will get your money back in 4-5 days. Was this information helpful? | |
Sep 7, 2018 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Aug 07, 2018 SHOP CJ Network Customer Care's response Dear Ms. Rajni, Please accept our sincere apology for the issue you had to face related to the refund. As per our earlier verbal communication, We would assure you that we will expedite the resolution for you. We request you to wait for 4-5 working days for better assistance. If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team Shop CJ Meenu Malhotra | |
1 Comment | |
Comments
My order no [protected] pl if you cannot deliver my order pl. Return my money.pl give . my order status.
Reply
manpreet bal's reply, Jul 28, 2018
My order no 1024364601 give my status of u cannot deliver my order 30july pl. return my money back
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