[Resolved] Shop CJ Network — Purchased Intex Mobile from Shop CJ but sent marble

prem1977

from Pune, Maharashtra

Address:	Mumbai City, Maharashtra, 400007
Website:	www.shopcj.com

Hi,

I had purchased Intex mobile form ShopCJ vide order No: [protected] but instead of sending Mobile they sent me broken car holder first time and when I complained about that they sent me marble(This time I opened box in front of delivery person). When I again raised complaint and asked for refund of money they mentioned that they will do thorough investigation then only they can give me refund. ShopCJ people called me multiple times for investigation and I also assisted them wherever required. I waited for 1 complete month for refund thinking they will refund my money. Today I got call from them and they mentioned that I should file FIR against that product. Now I am thinking for 800-900 Rs why should I go to police. This is really cheating from Shop CJ site. No one should purchase any product from them.

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May 7, 2017

Complaint marked as Resolved

SHOP CJ Network customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2017

SHOP CJ Network Customer Care's response Hi Prem,

We have forwarded the details to the concern department and soon will check and get back to you.
Thanks!

Regards,
ShopCJ India