[Resolved] Shop CJ Network — received different product instead of what I ordered
A
arpitha jethva
from Surat, Gujarat
Address:
Rajkot, Gujarat, 360370
Website:
www.shopcj.com
My order number is [protected]... I had ordered a ethnic basket blue banglori traditional lehnga choli... I recieved an entirely different prodcut of lehnga choli instead of what i ordered... I made a complaint i got another delivery hand to hand exchange.. Even this time i didnt get what i odered... Now take your product back and refund my money...
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Dec 15, 2017
Complaint marked as Resolved
SHOP CJ Network customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2017
SHOP CJ Network Customer Care's response Dear Customer,
We have already taken your return request against order no: [protected] and soon the product will be picked up. Do get back to us once the product gets picked along with the return receipt so that we can process for refund.
In case you need further assistance, please do call or email us. We’ll do our best to help you.
You can reach us at[protected]
Warm Regards,
Customer Service
Shop CJ Network Pvt. Ltd.
Verified Support
Nov 04, 2017
SHOP CJ Network Customer Care's response Dear Arpitha, we have refunded the amount, do check and let us know if you face any issue.
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